8th February 2020

(AU) Sydney Australia International Partial Packet Loss

Our team has identified partial packet loss to our International Network entering Australia.

This is being caused by an upstream provider network experiencing an issue.

We are working with them to get this resolved as soon as possible.

Update 1:00PM AEDT

Our upstream has resolved the issue.

We are continuing to monitor and will advise if any increased latency / packet loss continues for international circuits.