19th November 2020

(NZ) Auckland New Zealand Packet Loss

We have identified some packet loss to our New Zealand core.

Network technicians have been dispatched to investigate.

Further updates will be provided as they become available.

Update 1: 7:22AM AEDT

Our onsite technicians have identified this to be a single switch with the problem.

They have replaced one of the two SFP+ and the packet loss has resolved.

Our team is now monitoring and will provide updates if needed.